0252986170 with Tel no 023728533, the reason is that I no longer have internet since June 15, it is so difficult to ask for a repair, so I decide to end my contract as it always happens, I am satisfied with the service since. Thank you The security of your personal data is important to us. While there is no such thing as “perfect security” on the Internet, we will take reasonable steps to ensure the security of your personal information. However, you understand and agree that such steps do not guarantee that use of the Site will be invulnerable to all security breaches, and that myHome makes no warranties, warranties or representations that use of our Site will be protected against viruses, security threats or other vulnerabilities. iSensey Experience: The 24-month lock-up period for our fixed+ unlimited DSL plan ended two years ago, so we didn`t pay a prepayment when the account was closed. We also don`t have any late payments from previous months, so we ended up paying only for the 10-day usage that covers the start of the current billing period until the day we closed the account. PLDT put me in lockdown for 3 years, with a 3-month deposit that I will not recover. In addition, there is a cancellation fee. The worst service ever. I tried to transmit my wifi, I couldn`t do it online or over the phone, I had to show up in person and queue for 2 hours just for them to tell me it will take 15 days. 18 days have passed and I can`t contact anyone for help or information. Their helplines are dead ends.
Your social media is not responding. There is no way to email or call them. The compounds are unstable. The useless company, the most ruthless. I can`t even contact them to cancel, I will probably have to go back in person and wait in line for another 2 hours. Do not subscribe. why I always receive pldt invoices. I have already requested and paid all cancellation fees. Secondly, please reply, indicate if your PLDT contract has expired or if it is still running. PLDT subscription plans typically have a 24-month or 36-month contract.
In case of closure of the account BEFORE the end of the contractual period, a notice fee will be charged in addition to the fee for the number of days used in the current billing period plus an amount in arrears. Remember that you read your PLDT contract first, as you know that there are conditions under which you will be charged a cancellation fee during the “lock period”, the lock period that lasts approximately 2 years (24 months) before you can cancel your plan without being charged a cancellation fee. You can cancel your PLDT account if the reason is bad service. BECAUSE the contract stated that they would provide a good service. that is, they are in breach of the treaty. just hello to, as long as you haven`t signed a contract for your ULTERA PLDT plan, you`re fine 🙂 Re: termination of my pldt dsl coz were in our hometown Bicol, they want me to pay x3 of my plan 1699 spout of the unfinished contract. What else can I do to avoid paying the cancellation fee that is ready to return the modem, tel. Hi Ryan, the email must be “[email protected]” with an “s”. Another possible reason to disconnect and close a PLDT account can be an address transfer, although a fixed DSL/FIBR HOME plan can be transferred to another home or office address or upgraded to a higher plan without closing the account, but it`s best to simply close/disconnect and open a new one. start with a new contract. There are more reasons than the ones we cited above. 1.2.
The Subscriber is required to provide myHome with certain information in order to access the Site and use the services it contains. I have PLDT DSL here near Batangas City, It`s the worst internet service I`ve ever experienced. I wish I hadn`t signed a 3-year contract with them. My service is constantly turned on, then disabled, then disabled. and the only way to get help is to get to their desk and stand in line. It`s been over 2 years now and it`s still not a reliable service. I can`t wait for my contract to expire so I can take PLDT!!! I used it in Manila and it was great, no problem! but here in Batangas, save your money and frustrations. My Internet has failed more than it works. I`m so tired of driving into their office and waiting for hours to schedule a technician.
it takes 3 or 4 days or more to get home. Maybe that`s why they make you sign a 3-year contract! PLDT, if you don`t improve your service, you won`t have customers! Remember that PLDT Fibr Plan 1299 has a 2-year contract. I have already submitted my cancellation request form including my resignation letter on the 18th. August 2020 in pldt cainta thrown into your mailbox and paid the full amount due in full. How come you sent me another text message about my current bill for ₱1,299? 00 due september 14, 2020. My account number: 0266236360 Phone number: 0286416863 Location: Cod connection, Tayuman, Binangonan, Rizal Please take immediate action in this regard. Thank you very much. Laughing out loud. Why are some of their concerns displayed as if this site were an official pldt website. Lol to all of you Since 😆 March 15, 2020, I have not used my landline pldt ang wi-fi so far due to the lockdown and I am transferring to my province, what should I do now, they always send me my bill by email.
Can we do this separation process online or just by email without calling 171 and physically going to their office? Calling 171 takes forever, while going to the office is dangerous to health due to COVID-19. The connection to PLDT FIBR is unstable and many people complain that it is too difficult to contact our landline (“not yet operational”, although PLDT says there is no problem with our phone line). We move on to Globe. Filed Under: Tutorials and Guides Tagged With: Close pldt account, iSensey PLDT, Pldt account termination, PLDT account closure, PLDT logout, PLDT DSL plans, DSL HOME DSL, PLDT pre-termination fee, Requirements to close PLDT Is there a temporary disconnection for PLDT Fibr? Let`s say I`m far away for a year. Can I now submit a temporary disconnect request and a subsequent reconnection request? I have questions about someone who has experience in the plDT internet connection.we end the contract 2 years, but again we renew the contract without signature my concern is that if we want to disconnect the PLDT we have to pay more for the remaining months that we do not use .please give advice. Thank you if you have completed your 2-year contract (as in my case), remember that you can cancel your account at any time without paying any additional fees. If you have unpaid invoices, you must first pay your account before PLDT can process the cancellation. Same experience here. I went to Pldt`s office to submit my resignation letter, I waited all day, only until they told me that my contract is 3 years and not 2 years. I ask for a contract that says my contract is 3 years, but the girl told me it was already 2 years so they no longer have a copy, but it says in their system that my contract is 3 years.
If I wish to cancel my account, I will have to pay a pre-termination fee of P3,875. I don`t think it`s just because I called customer service (twice) in April 2018 and they told me my contract ends next July. So I decided to wait until July because they told me I had to pay for the remaining months so they could cut the line. So it`s also better to just continue the payment with login and wait until July instead of paying for the remaining months without a line. I don`t know what to do, I don`t need their service anymore. My contract with PLDT already expired last year, my previous subscription was worth 20mbps worth 1999 per month, but now 20mbps is only 1699, but PLDT still charges me 1999 for almost a year, I can get a refund for excessive fees, I doubt it has 20mbps even as always a bad connection, Overall disappointed, I will end their service once n for everyone and look for a better ISP. I`m not going to make you wait for the SMART-MONEY TIP BONUS before subscribing to a 2-year internet contract, so read on. If you are sure that you will no longer subscribe to PLDT services in the future, do nothing. However, I suggest you talk to pldt and let them know about your situation. .
